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Terms and conditions

 

The website, found under the URLs www.deckshoeshop.co.uk is operated by Deck Shoe Shop and references to “we”, “us” and “our” shall be deemed to be references to Deck Shoe Shop. References to “you” and “your” shall be deemed to be references to person placing an order via this website.

 

General Information

Your contract for purchases made through www.deckshoeshop.co.uk is with Deck Shoe Shop and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.

You warrant that all details you provide to www.deckshoeshop.co.uk for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.

All prices paid are final. We reserve the right to change prices at our discretion during sale prices.

Deck Shoe Shop reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • you fail to make payment to us when due.

  • you breach any of our terms and conditions.

  • when requested by us to do so, you fail to provide within a reasonable time frame, sufficient information - to enable us to determine the accuracy and validity of any information supplied by you, or your identity.

  • we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.DeckShoeShop.co.uk

 

Warranty

All Deck Shoe Shop products are sourced direct from the manufacturer. All our products have a warranty period of 90 days from receipt of order. If during this warranty period, products are found to be damaged or faulty due to a defect in workmanship or materials, we will arrange collection and replace it, at our discretion, entirely free of charge to the purchaser. All items are subject to a manufacturer inspection.

This offer only applies to the original purchaser and is only valid if the shoes have been used in an appropriate manner and conditions for this particular type of footwear. This warranty will be invalidated if any damage is caused by misuse, excessive wear and tear, negligence, or accident.

The purchaser should contact Deck Shoe Shop as soon as possible and send photographs of the product and the damage / fault it has. Deck Shoe Shop will arrange the collection and cover the costs of returning the products for inspection. Please retain your order confirmation / purchase receipt.

This guarantee is in addition to your statutory rights which are not affected.

 

PLACING AN ORDER

By placing an order at www.deckshoeshop.co.uk it is understood you have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact us as soon as possible via email, sales@DeckShoeShop.co.uk.

By placing an order on our website, you are making an offer to Deck Shoe Shop to purchase the goods detailed in your order upon the terms described in your order.

Prices and availability of products are subject to change without notice. All prices include VAT. A delivery charge will be added to your order where appropriate, please refer to our Delivery page.

Your card is debited at the point of checkout. This includes back orders. Should the product you have ordered become unavailable, we will contact you as soon as possible to offer you an alternative or arrange a refund.

You must check all the details such as email and delivery address, on confirmation emails are correct. Should there be an error, you should contact us as soon as possible. We cannot be held responsible for errors in the information you have entered.

 

REGISTRATION

By placing an order or signing up to our newsletter, you agree to receive selected promotional and informative emails from Deck Shoe Shop. We will not pass on your details to any 3rd parties, and subscription to our emails can be cancelled at any time using the 'Unsubscribe' link.

 

OUR GUARANTEE TO YOU

On this website, we aim to show all items in our current range. We aim to hold stock of all styles and sizes whilst a product is available. However, sometimes certain styles are more popular than we predicted. In cases such as these, availability of an item may be low or it may become out of stock.

In these rare occasions, the availability of a product may be misrepresented on our website. When we process your order, we will inform you if any products you order turn out to be unavailable. We will offer you an alternative that will be sent out at no additional cost and we will refund your order if we are unable to provide a desired alternative item.

 

CONFORMITY OF GOODS

Every care has been taken to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. In addition, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

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DELIVERY

All delivery times are estimated and are subject to change at the discretion of the delivery company. We cannot accept liability for any loss or damage (whether direct or indirect) for deliver. We aim to dispatch all orders that are in stock within 24 hours from acknowledgement of your order. Please refer to our Delivery page for more information about the service, lead times and prices of the delivery options available.

Goods will be sent to the address provided when you placed your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

For shipments outside of the UK, please contact us via email sales@DeckShoeShop.co.uk

 

PAYMENT

We accept online payment in a secure environment by credit or debit card. We currently accept Mastercard, Visa, American Express, Delta and Maestro. All transactions are shown in pounds sterling (£).

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

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YOUR RIGHT TO CANCEL

You may cancel your order (once accepted by us) for any reason up to the point of dispatch. If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days.

 

LIABILITY

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.

To the fullest extent permitted by law and save as provided above, neither Deck Shoe Shop nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Deck Shoe Shop or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Deck Shoe Shop and any other associated company of Deck Shoe Shop as if references to Deck Shoe Shop included references to each such associated company.

While Deck Shoe Shop uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Deck Shoe Shop will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Deck Shoe Shop takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Deck Shoe Shop will not be responsible nor liable for your use of any other websites which you may access via links within this website. Deck Shoe Shop does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Deck Shoe Shop.

The entire liability of Deck Shoe Shop under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Deck Shoe Shop will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Deck Shoe Shop may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Deck Shoe Shop.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

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COPYRIGHT

All rights, including copyright, in the content of the www.DeckShoeShop.co.uk web pages are owned or controlled by Deck Shoe Shop. In accessing www.DeckShoeShop.co.uk web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.DeckShoeShop.co.uk web pages for any other purpose whatsoever without the prior written permission of Deck Shoe Shop.

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THIRD PARTY INFORMATION

We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Deck Shoe Shop products are those stated on our website.

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LAW

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

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